Mako Boats
Mako Boats Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mako Boats has 2.4 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Love the boat, Owning a boat, Performs well.
Cons: Cracks on deck, Will not sell me a boat.Recent recommendations regarding this business are as follows: "Don’t know", "if your thinking you are going to get help from them ,think twice", "Do yourself a favor and don't consider Mako.", "I hope you like Mercury outboards", "Put product in stock at all Bass pro shops".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mako Boats has 2.4 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Love the boat, Owning a boat, Performs well.
Cons: Cracks on deck, Will not sell me a boat.Recent recommendations regarding this business are as follows: "Don’t know", "if your thinking you are going to get help from them ,think twice", "Do yourself a favor and don't consider Mako.", "I hope you like Mercury outboards", "Put product in stock at all Bass pro shops".
Review authors value the most Location and Website. Consumers are not pleased with Customer service and Turnaround Time. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Mako Boats Reviews
"Customer service"
Trying to get the warranty transferred to 2nd owner. Customer Service is useless phone never answered e-mails never responded to , their dealers can't even get...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Information power motor maximum
I own a 1977 Mako boat that has never been modified. I would like to have the notice that indicates the maximum power (Kw) authorized for this boat. Thank you.
Preferred solution: Information on maximum power of motors in Kw
Livonia, Michigan
Engine won't turn over. No electricity
No electricity to the engine. Cant start it Changed the battery and everything is powered except the engine.
Preferred solution: Help with getting the engine started
User's recommendation: Don’t know
Show Low, Arizona
Bass pro dominates the customer service/complaints path and makes it nearly impossible to get warranty or technical questions answered by Mako.
Deck scuppers (drains) cant keep up with the wash down pump causing water to build up on the deck when washing down.
Need help with your issue?
Get support from our consumer experts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Palm Harbor, Florida
Customer service
Trying to get the warranty transferred to 2nd owner. Customer Service is useless phone never answered e-mails never responded to , their dealers can't even get help from them.
Preferred solution: customer service response
User's recommendation: if your thinking you are going to get help from them ,think twice
Deltona, Florida
Horrible Customer Service
I've experienced horrible customer service and haven't even made it to a dealer to look at a Mako boat. While doing research on my next boat Mako Pro Skiff was high on my list.
I was looking for thing- how shallow would the specific model I was interested in run with the set up I wanted. I spoke with 3 different people within the Mako organization and 3 different dealers and not one of them could give me an answer.
Can't imagine actually buying a boat from this place. Serious joke.
User's recommendation: Do yourself a favor and don't consider Mako.
Want to buy a boat
Never heard of this. A company that makes boats, won't sell me a boat?
They don't make trailers, and they don't make motors they make boats, but they will not sell me a boat without the trailer and the motor. Which I already have, I offered to come to the factory, nope we don't do that, go figure.
- Owning a boat
- Will not sell me a boat
Preferred solution: Sell me a boat
User's recommendation: I hope you like Mercury outboards
Mako products should be in stock in all Bass Pro Shops
I bought a 17 ft. Pro skiff on 2/28/20, for two weeks now I have been waiting for the rear curtain for the skiff.
The boat is still at the shop in Miami waiting for the parts that I ordered. I live in key largo fl. I live to far to be going back and forth just to get the parts on the boat that's why the boat is there.
These curtains are on display on the boats so why aren't they in stock at the store. Why is it so hard to get this part.
Preferred solution: Let the company propose a solution
User's recommendation: Put product in stock at all Bass pro shops
Orlando, Florida
Boat care
Bought an older mako boat. Cant find an article on proper boat care and protectants.
You guys forwarded me to bass pro shop, who forwarded me to a service shop, who told me they don't detail boats. SO...
still looking for this info. thx!
Gastonia, North Carolina
Gel Coat cracking on back deck of my 21ft cc mako sciff, bought new in 2018.
Bought our Mako 21ft cc skiff from Bass Pro Shop in Concord N C on 7-21-17. It came from factory as a 2018 model.
Early spring 2018 had to have warranty work on front deck were silicon was applied had cracks all the way across the floor where deck and floor meet,,,took BPS 4 months to fix. Now on top of back deck in 3 places there are spider cracks and on corner behind fuel cap deck is week where cracks are. They had it for a month and want to patch the cracks instead of replacing the deck.
We've had the boat 15 months and they've had it 5 months of that 15. I'm not a happy Mako boat owner.
- Love the boat
- Performs well
- Cracks on deck
Preferred solution: Talk with Mako rep
Tampa, Florida
Gel coat and foam, poor craftsmanship.
We’ve had our boat for two months (2019 17’ skiff) and already have to send it back to Mako as the gel coat is spidering, and has *** in it. Sadly, that wasn’t the original issue. Previous to noticing the gel coat we noticed the foam under the outer layer of the boat has gaps and holes in it.
The poor craftsmanship where the cleats were installed is very noticeable as well.
Currently we’re without our brand new boat but paying payments on it, and are not happy at all.
I have a video and if I hear back from you will gladly send it.
Resolved: 21LTS MAKO
The Manufacture honored my Warranty when it was reviewed by the right person(s) and I was give a new Boat Hull. They are Honorable and a stand up company. I have been a long time customer and will continue to be one!
Last April boat was taking on water and bulge pump was working overtime pumping out water. When looked at on shore it showed big area of gel coat and showing approx. 18"X18" two places of fiberglass and other cracks in the hull. Took it back to Bass Pro and they sent it back to the manufacture.
They sent it back saying it was my fault as it had scratches and gouge in the center of the hull. No way could this happen in any situation, as someone with little experience can see this is Tracker Marine/MAKO issue, period....Warranty should have covered this as it was not from anything I done, its just bad fabrication, Delamination!!!! The manager and staff at the Bass pro could not believe that the hull was not replaced and were sorry but they could not do anything. I since have taken it to a Fiberglass Boat repair company and they have agreed with me and the Bass Pro dealer that it is and was a manufactured defect, bad workmanship.
I have experience in this area of fiberglass, A Inspector for A aircraft Mfg. for over 20+ years and have certifications in this process.
This is the worst experience I have had with any company that is suppose to have the best warranty for a boat hull in the business, but they just give you the business and do not honor anything they say or have in righting!!! Will not so business with this company or subsidiaries.
Preferred solution: new hull
I did get my warranty accepted and am very pleased with the results, as it was just one person that that reviewed my claim and had no idea of what they were looking at. I am pleased with my Mako and tracker marine and will continue to do business as I always have, they are great!
Falmouth, Massachusetts
Livewell fiasco
2018 Mako 214 CC I ordered the optional livewell, the only way to fill or drain it is by getting down into a maintenance hatch and turning a t handle valve on the drain line which is blocked by the tight quarters. When it fills the overflow can't keep up so naturally if you don't shut the pump off (no timer) it overflows.
The supply from the pump was put into the BOTTOM of the tank even though there's a spot for it on the top side opposite the worthless overflow.
After contacting the dealer I was told they would make I right? That was 4 months ago I brought it to the maintenance supervisor to check a month ago and haven't had any of my follow up calls returned since
Marrero, Louisiana
Not good
The boat has drill bit marks on boat from when rivets were put in for trim around boat also live well leaks in top corner causing driver to get wet and i noticed small cracks on front deck i only had boat a month and was told it's from stress i only took it out 3 times 
Portage, Indiana
Beware Tracker Marine
I purchased a new 2010 Mako 18 LTS in April 2012.
There have been 2 recalls – for the trailer and the center console, andevery year the rivets pull through the joint holding the deck and the hull together and need to be replaced.
The first recall came when Tracker realized the weight of the boat was too much for the trailer. Tracker’s recall fix was to manufacture a new axle, install brakes and larger capacity tires. My boat was at the shop for 4 months while they did this.
The second recall was for the center console. The letter said it could come off causing injury or death. Their fix was to add 8 bolts. Six bolts were glued into place because there are no aluminum backers in the floor where they were added. The other 2 bolts were added by drilling holes and tapping into the floor where there were aluminum backers. They also smeared 5200 adhesive sealant on the joint where the console and floor meet.
Every year rivets pull through the joint holding the deck and the hull together and have to be replaced. This year, when I took it in again to replace the rivets, they told me that unless I signed away the limited lifetime warranty on the hull, they would not repair the boat. When I refused to sign their letter, they told me to take my boat out of their shop and get a lawyer.
These were the worse of a long list of problems with this boat. It is poor built and Tracker does not honor its warranty or value its customers.
The decks are actually riveted and bolted on the pro skiffs and they constantly come loose
Replying to
Atlanta, Georgia
2011 Mako 2201 Inshore Review
I have a 2011 Mako 2201. Kept on getting delamination.
Took it to my fiberglass guy. He took the cap off the boat and found non of the stringers were fiberglassed to the hull.
This boat was made poorly and will cost me a pretty penny to get right. I will never buy another Tracker Marine boat and will advise everyone I know to do the same.
Houston, Texas
Mako Boats Review
Boat will not track strait at the least power it becomes uncontrollable it has done this since it was purchased no solution has been found.
Brands Related to Mako Boats
Bass Pro Shops
“I bought a new Bass Pro boat and received a boat owner's discount card. We visited two different...“
Cabelas
“Received great service and found what I wanted very easily. Would definitely continue to shop there...,“
TRACKER Boats
“While at the boat dock I stepped down onto the step of my trailer and the trailer broke down to the...“
Tracker Marine Group
“I just got off the phone to your sales person Jared he was very helpful and informative of helping me...“
Companies Similar to Mako Boats
Bennington Pontoon
“The number you connected me to is Polaris not Bennington so its completely worthless. Why you would...“
MotorGuide
“When I go through the link process, power up after being held down on the remote side button at the same...“
Bayliner
“I just called for some information.:.no one answered the call and it directed me no where. I have no...“
Mercury Marine
“Took out my new Mercury 225 Pro XS and all the paint is falling off the lower unit. Less than 2 hours on...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I've heard that there are two happy days in the life of a boat owner - the day you take delivery and the day it rides away hooked to somebody else's truck .... exactly like our in ground pool - happy day number 1, splish splash, happy day number 2, the backhoe arrives to fill it in.