Mako Boats
Mako Boats Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mako Boats has 2.4 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Love the boat, Owning a boat, Performs well.
Cons: Cracks on deck, Will not sell me a boat.Recent recommendations regarding this business are as follows: "Don’t know", "if your thinking you are going to get help from them ,think twice", "Do yourself a favor and don't consider Mako.", "I hope you like Mercury outboards", "Put product in stock at all Bass pro shops".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mako Boats has 2.4 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Love the boat, Owning a boat, Performs well.
Cons: Cracks on deck, Will not sell me a boat.Recent recommendations regarding this business are as follows: "Don’t know", "if your thinking you are going to get help from them ,think twice", "Do yourself a favor and don't consider Mako.", "I hope you like Mercury outboards", "Put product in stock at all Bass pro shops".
Review authors value the most Location and Website. Consumers are not pleased with Customer service and Turnaround Time. The price level of this organization is medium according to consumer reviews.
Media from reviews
Engine won't turn over. No electricity
Preferred solution: Help with getting the engine started
User's recommendation: Don’t know
Bass pro dominates the customer service/complaints path and makes it nearly impossible to get warranty or technical questions answered by Mako.
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Verified Reviewer | Palm Harbor, FloridaCustomer service
Preferred solution: customer service response
User's recommendation: if your thinking you are going to get help from them ,think twice
Horrible Customer Service
User's recommendation: Do yourself a favor and don't consider Mako.
Want to buy a boat
- Owning a boat
- Will not sell me a boat
Preferred solution: Sell me a boat
User's recommendation: I hope you like Mercury outboards
Mako products should be in stock in all Bass Pro Shops
Preferred solution: Let the company propose a solution
User's recommendation: Put product in stock at all Bass pro shops
Boat care
Gel Coat cracking on back deck of my 21ft cc mako sciff, bought new in 2018.
- Performs well
- Love the boat
- Cracks on deck
Preferred solution: Talk with Mako rep
Gel coat and foam, poor craftsmanship.
Resolved: 21LTS MAKO
The Manufacture honored my Warranty when it was reviewed by the right person(s) and I was give a new Boat Hull. They are Honorable and a stand up company. I have been a long time customer and will continue to be one!
Last April boat was taking on water and bulge pump was working overtime pumping out water. When looked at on shore it showed big area of gel coat and showing approx. 18"X18" two places of fiberglass and other cracks in the hull. Took it back to Bass Pro and they sent it back to the manufacture.
They sent it back saying it was my fault as it had scratches and gouge in the center of the hull. No way could this happen in any situation, as someone with little experience can see this is Tracker Marine/MAKO issue, period....Warranty should have covered this as it was not from anything I done, its just bad fabrication, Delamination!!!! The manager and staff at the Bass pro could not believe that the hull was not replaced and were sorry but they could not do anything. I since have taken it to a Fiberglass Boat repair company and they have agreed with me and the Bass Pro dealer that it is and was a manufactured defect, bad workmanship.
I have experience in this area of fiberglass, A Inspector for A aircraft Mfg. for over 20+ years and have certifications in this process.
This is the worst experience I have had with any company that is suppose to have the best warranty for a boat hull in the business, but they just give you the business and do not honor anything they say or have in righting!!! Will not so business with this company or subsidiaries.
Preferred solution: new hull
Livewell fiasco
2018 Mako 214 CC I ordered the optional livewell, the only way to fill or drain it is by getting down into a maintenance hatch and turning a t handle valve on the drain line which is blocked by the tight quarters. When it fills the overflow can't keep up so naturally if you don't shut the pump off (no timer) it overflows.
The supply from the pump was put into the BOTTOM of the tank even though there's a spot for it on the top side opposite the worthless overflow.
After contacting the dealer I was told they would make I right? That was 4 months ago I brought it to the maintenance supervisor to check a month ago and haven't had any of my follow up calls returned since
Not good
Beware Tracker Marine
I purchased a new 2010 Mako 18 LTS in April 2012.
There have been 2 recalls – for the trailer and the center console, andevery year the rivets pull through the joint holding the deck and the hull together and need to be replaced.
The first recall came when Tracker realized the weight of the boat was too much for the trailer. Tracker’s recall fix was to manufacture a new axle, install brakes and larger capacity tires. My boat was at the shop for 4 months while they did this.
The second recall was for the center console. The letter said it could come off causing injury or death. Their fix was to add 8 bolts. Six bolts were glued into place because there are no aluminum backers in the floor where they were added. The other 2 bolts were added by drilling holes and tapping into the floor where there were aluminum backers. They also smeared 5200 adhesive sealant on the joint where the console and floor meet.
Every year rivets pull through the joint holding the deck and the hull together and have to be replaced. This year, when I took it in again to replace the rivets, they told me that unless I signed away the limited lifetime warranty on the hull, they would not repair the boat. When I refused to sign their letter, they told me to take my boat out of their shop and get a lawyer.
These were the worse of a long list of problems with this boat. It is poor built and Tracker does not honor its warranty or value its customers.
2011 Mako 2201 Inshore Review
Mako Boats Review
2006 **** cc gas fill line from gas station to fuel tank.
Preferred solution: Let the company propose a solution
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I've heard that there are two happy days in the life of a boat owner - the day you take delivery and the day it rides away hooked to somebody else's truck .... exactly like our in ground pool - happy day number 1, splish splash, happy day number 2, the backhoe arrives to fill it in.